What is hard about this work
Treatment history that survives audits
Acupuncturists need to recall point selection, response, and progress across sessions. Sticky notes in a generic scheduler do not survive insurance audits or referral letters.
Package and session-card tracking
Most clinics sell 5-, 10-, or 20-session packages. Tracking remaining sessions across multiple practitioners and recovering from no-shows is where generic spa software breaks.
Bilingual front desk
A meaningful share of acupuncture clinics in the US serve clients in Chinese, Korean, or Vietnamese. Front-desk software that only speaks English creates daily friction.
After-hours booking calls
Most acupuncture clinics are 1-2 practitioners. When the practitioner is treating, the phone goes to voicemail and the lead is lost.
How Kuee solves it
Customer intake forms with treatment notes
Build custom intake forms (medical history, current symptoms, contraindications) and attach session-by-session notes. Forms live in the customer profile so any practitioner can see the full history.
Package management built for prepaid sessions
Sell a 10-session package, decrement on each visit, and the customer can book any practitioner against the same balance. Expiration dates and refund handling are first-class.
Full Chinese, Korean, and Vietnamese UI
Front desk staff can run the entire system in their preferred language. The customer-facing booking page also localizes automatically.
AI phone receptionist (English + Chinese)
Inbound calls are answered 24/7 by an AI that recognizes returning customers by phone number, checks live calendar availability, and books straight in. Never miss a call during treatment.
Stripe Terminal for in-person payments
Standard Stripe Reader hardware. Take cards in person, online, or over the phone — all reconciled in one ledger.
Recommended plan
Kuee Solo
$69/moA single-location acupuncture clinic with 1-3 practitioners fits Kuee Solo at $69/mo. Solo includes 600 SMS/mo, all AI features, and the package management module — everything an independent clinic needs to run end-to-end.
Documentation that covers this in depth
Frequently asked questions
Does Kuee support SOAP notes for acupuncture?
Kuee has a flexible note-taking module attached to each appointment and customer profile. It supports the SOAP format (Subjective, Objective, Assessment, Plan) via a customizable template — though it is not a full EMR. For clinics that need full medical record compliance (e.g. insurance billing with ICD-10 codes), pair Kuee with a dedicated EMR.
Can patients with limited English book online?
Yes. The customer-facing booking page auto-detects browser language and renders in Chinese, Korean, or Vietnamese in addition to English. Phone bookings via the AI receptionist support English and Chinese on the same line.
How does Kuee handle Medicare or insurance claims?
Kuee tracks the patient-pay portion (cash, card, package balance) but does not file insurance claims. For acupuncturists who bill insurance, Kuee runs alongside a clearinghouse like Office Ally or PracticeSuite — Kuee handles scheduling and patient relationship, the clearinghouse handles claims.
What if I have multiple practitioners?
Solo supports unlimited staff at one location. If you grow to a second location, Team plan ($129/mo) supports multi-location with one extra location costing $69/mo additional. Each practitioner has their own calendar but customers and packages stay unified.
How long does setup take?
Most acupuncture clinics are running in 30-60 minutes: import customer list (CSV), set up services and prices, configure intake form, connect Stripe. The AI phone receptionist takes another 10-15 minutes to wire up to your phone number.
Ready to try Kuee?
Set up your studio in minutes — no sales call required, month-to-month billing.
Last reviewed 2026-05-08