Kuee

The operating system for massage, spa and wellness stores.

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Kuee
Product OverviewThe complete platform, from first call to repeat visit.AI ReceptionistAnswers calls in your clients' languages and books from live availability.Booking & SchedulingOnline, phone and front-desk bookings on one calendar.Client ManagementProfiles, history, forms, packages and communication in one record.POS & PaymentsCard, cash, tips, split payments, packages, refunds and receipts.
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SpaRooms, memberships, gift cards, one calendar.Massage TherapyTherapist and room scheduling, tips, preferences.Beauty & NailsClient preferences, group bookings, add-ons and tips.Multi-locationOne account, separate stores and reports.AlsoIndependent TherapistsWellness Centers
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Help Center/Marketing & AI
Animated tutorial · Part 7

Marketing & AI

7 scenes · about 3 min

Press Play to start, or pick any scene below to jump to it. To change the language, use the language menu at the top right of the page.

The 7 scenes in this part

  1. 1Marketing Assistant at a glance
  2. 2Create a package
  3. 3Coupon campaigns
  4. 4Let AI send the coupons
  5. 5AI phone call logs
  6. 6The Kuee AI assistant
  7. 7Ask about revenue, then wrap up

Transcript

Word for word with the voiceover, so you can search, copy and read at your own pace.

1Marketing Assistant at a glance

Marketing Assistant brings packages, points, gift cards and coupons together to keep customers coming back. It's part of the Team plan. It opens on the package list: sessions, price per session, validity and how many have sold. Sales trends and the service mix are below.

▶ Play from this scene

2Create a package

Click Create Package Card to create a 10-session full body massage package. Enter a name, pick the service and set sessions to 10. The regular price fills in automatically. Set the per-session price to $80; the total updates to $800 and shows 11% off the regular price. Leave it listed and click Create. The new package appears in the list right away, ready to sell at checkout.

▶ Play from this scene

3Coupon campaigns

Switch to Coupons. Campaign stats are on top, with an AI marketing tip on the right. Click New campaign: name it Welcome back, $15 off, with a $60 minimum spend. The right side previews the coupon your customers will get. Check it, then click Create.

▶ Play from this scene

4Let AI send the coupons

There's no separate bulk-SMS page; AI handles it. Click Let AI send it on the AI card. AI finds customers who haven't visited in 90 days, drafts the text and shows you the list and a preview. It always stops for your OK first: “Awaiting your confirmation — not done yet”. It only sends after you confirm. Once confirmed, the texts and coupons go out together, and the batch shows up in Communication Logs.

Stores, clients and amounts in the tutorials are demo data. Some features need a particular plan or must be turned on for your store; the tutorial says so when it comes up. Didn’t find an answer? See the FAQ · contact us

← PreviousStore settingsNext →Self check-in & walk-ins
▶ Play from this scene

5AI phone call logs

Every call the AI phone answers is in System Settings, under Communication Logs, AI Call Logs. Only owners and admins can see it. The top shows calls, bookings and conversion for the last 7 days; each call is listed below. Open Sarah's call: summary, recording and a full transcript, with the customer and the booking AI made on the right.

▶ Play from this scene

6The Kuee AI assistant

The little robot in the bottom right is the Kuee AI assistant; Command plus K opens it too. The launchpad starts with today at a glance: AI phone, today's briefing and the weekly report, with quick questions below.

▶ Play from this scene

7Ask about revenue, then wrap up

Just ask: “How much did we make this week?” AI runs the revenue stats and answers in plain words: the total, the breakdown and each day's trend. The numbers here are demo data. If you'd rather not use it, the assistant can be switched off in System Configuration; it's on by default. That covers marketing and AI: packages, coupons, letting AI send them, AI call logs and the assistant. Next up: self check-in and walk-in booking at the front desk.

▶ Play from this scene