Kuee

The operating system for massage, spa and wellness stores.

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Kuee
Product OverviewThe complete platform, from first call to repeat visit.AI ReceptionistAnswers calls in your clients' languages and books from live availability.Booking & SchedulingOnline, phone and front-desk bookings on one calendar.Client ManagementProfiles, history, forms, packages and communication in one record.POS & PaymentsCard, cash, tips, split payments, packages, refunds and receipts.
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SpaRooms, memberships, gift cards, one calendar.Massage TherapyTherapist and room scheduling, tips, preferences.Beauty & NailsClient preferences, group bookings, add-ons and tips.Multi-locationOne account, separate stores and reports.AlsoIndependent TherapistsWellness Centers
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Help Center/Setting up a new store
Animated tutorial · Part 17

Setting up a new store

6 scenes · about 3.5 min

Press Play to start, or pick any scene below to jump to it. To change the language, use the language menu at the top right of the page.

The 6 scenes in this part

  1. 1Sign up
  2. 2Store info
  3. 3Add services
  4. 4Add therapists
  5. 5Your first visit
  6. 6Phone sign-up and plans

Transcript

Word for word with the voiceover, so you can search, copy and read at your own pace.

1Sign up

A new store starts on the Kuee website. Click Start your first month free on the home page to open the sign-up page. You can sign up with Google, an email address or a phone number. Here we use email: type the email, then the password twice, at least eight characters. Tick the box to agree to the Privacy Policy and Terms of Service. Only then does Sign Up turn green. Click it. After signing up you go straight into the setup wizard. You don't have to check your inbox first; the confirmation email goes out in the background.

▶ Play from this scene

2Store info

On the welcome page, click Get Started. The bar at the top shows three steps: Store Info, Add Services and Add Therapists. Type the store name, then pick an industry. You can pick more than one; the first one becomes the primary industry. The preview on the right updates as you go. The time zone defaults to this computer's time zone, or US Central Time if it can't be read. If it doesn't match the state in your address, a hint appears under the menu, so check it. Click Add more store details (optional) to add the phone, address and business hours. Hours default to Monday to Saturday, 9 AM to 6 PM, closed on Sunday. When you’re done, click Next: Add Services. You can change all of these later in System Settings.

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3Add services

Under Quick Add, one click on a template adds it. Here we add Full Body Massage and Shoulder & Neck. You can also add your own: type a name, pick a duration, enter a price, then click Add Service. Click Next: Add Therapists. This is the moment the store is created: store details, hours and services are saved together. To change services later, go to Services in System Settings.

Stores, clients and amounts in the tutorials are demo data. Some features need a particular plan or must be turned on for your store; the tutorial says so when it comes up. Didn’t find an answer? See the FAQ · contact us

← PreviousRoles & permissions
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4Add therapists

If you also work with clients yourself, click Set myself as a therapist. You don't need a separate account. Now add a colleague: type her name and phone number, then click Add Therapist. Therapists added here can be booked right away. They can do every service and work the store’s hours by default. She’ll sign in later with a code sent to this phone number. The referral code and source under One last thing are both optional. Click Complete Setup, and you see Store Created Successfully!

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5Your first visit

Setup is done, and you land on My Stores. Any stores you add later are reached from here too. You don't need to confirm your email before inviting colleagues or sending bulk messages. Below is the store you just created, with its address and hours. Click Enter Store. Inside the store, Business Data shows a setup checklist. All three items under Must complete before taking bookings are done: a service, business hours and a bookable therapist. You can take bookings now. Click Open your booking page to place a test booking to open your booking page in a new tab and place a test booking yourself. Fill in the other items with Set up whenever you like.

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6Phone sign-up and plans

Signing up with a phone number needs no password: enter the number and click Get Code to receive a code. The wizard then adds a Your profile step for your name. You choose a plan under Platform Subscription. The first month of a plan is free. For more on business hours, services and staff, watch the Store settings and Staff & scheduling tutorials.

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