Kuee

The operating system for massage, spa and wellness stores.

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Kuee
Product OverviewThe complete platform, from first call to repeat visit.AI ReceptionistAnswers calls in your clients' languages and books from live availability.Booking & SchedulingOnline, phone and front-desk bookings on one calendar.Client ManagementProfiles, history, forms, packages and communication in one record.POS & PaymentsCard, cash, tips, split payments, packages, refunds and receipts.
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SpaRooms, memberships, gift cards, one calendar.Massage TherapyTherapist and room scheduling, tips, preferences.Beauty & NailsClient preferences, group bookings, add-ons and tips.Multi-locationOne account, separate stores and reports.AlsoIndependent TherapistsWellness Centers
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Help Center/Store settings
Animated tutorial · Part 6

Store settings

6 scenes · about 2.5 min

Press Play to start, or pick any scene below to jump to it. To change the language, use the language menu at the top right of the page.

The 6 scenes in this part

  1. 1Where settings live
  2. 2Business hours
  3. 3Time zone and closures
  4. 4Add a service
  5. 5Rooms
  6. 6About this store

Transcript

Word for word with the voiceover, so you can search, copy and read at your own pace.

1Where settings live

All store settings live under System Settings in the sidebar. On a computer it opens straight to the first page, Store Settings. The left rail is grouped into Store & Operations, Services & Resources, Staff, and Communications. This lesson covers the store, services and rooms; tips are covered in the Payment Settings lesson.

▶ Play from this scene

2Business hours

The Hours and time zone card starts with a weekly overview: Monday to Saturday 10:00 to 21:00, closed on Sunday. Now the store will open on Sundays too. Expand the editor and switch Sunday on. A newly opened day starts as 09:00 to 18:00. Change the start to 10:00, then click Save at the top right. Saved. Sunday now shows 10:00 to 18:00 in the overview. You can add several periods a day; the gaps between them can’t be booked, so they work as a lunch break.

▶ Play from this scene

3Time zone and closures

The time zone should match your store’s state, and Kuee checks it for you. Choose a 12- or 24-hour clock for time display, with a preview below. There’s no date-based holiday closure. To close temporarily, set Store Status to Closed, or pause new web and AI phone bookings under Online Booking Gate in System Configuration.

▶ Play from this scene

4Add a service

Stores, clients and amounts in the tutorials are demo data. Some features need a particular plan or must be turned on for your store; the tutorial says so when it comes up. Didn’t find an answer? See the FAQ · contact us

← PreviousStaff & schedulingNext →Marketing & AI

Open Service Items and click New Service. Enter a name and category, and pick a color. The color is used on the calendar cards. Each row is one bookable duration: 30 minutes for $45, plus a row for 60 minutes at $80. The VIP price is optional. After saving, the new service appears in the list. Therapists aren’t chosen here: in Staff Management, tick the services each therapist can do.

▶ Play from this scene

5Rooms

Open Room Settings and click Add Room. A couples room serves two guests at once, so set capacity to 2. Pick the service categories it suits; leave it empty to allow all services. With Check room capacity when booking on, AI phone and online booking only offer times when a suitable room is free.

▶ Play from this scene

6About this store

About This Store brings your store details together. The public store page is where customers browse services and book online. Click Visit Store to open the public page, or Generate QR Code to make a QR code customers can scan at the front desk. That covers hours, services, rooms and your public page. The next lesson covers marketing and AI.

▶ Play from this scene